Kiwi Mobiles


What is Covered and For How Long? Kiwi Mobiles New Zealand (KIWI MOBILES) warrants to the original purchaser (“Purchaser”) that KIWIS Phones and accessories (“Products”) are free from defects in material and workmanship under normal use and service for the period commencing upon the date of purchase and continuing for the following specified period of time after that date:


Batteries: Six Months

Leather Case/Pouch Holster 90 DAYS

Other Phone Accessories 90 DAYS

What is Not Covered? This Limited Warranty is conditioned upon proper use of Product by Purchaser. This Limited Warranty does not cover: (a) defects or damage resulting from accident, misuse, abuse, neglect, unusual physical, electrical or electromechanical stress, or modification of any part of Product, including antenna, or cosmetic damage; (b) equipment that has the serial number removed or made illegible; (c) any plastic surfaces or other externally exposed parts that are scratched r damaged due to normal use; (d) malfunctions resulting from the use of Product in conjunction with accessories, products, or ancillary/peripheral equipment not furnished or approved by KIWI MOBILES (e) defects or damage from improper testing, operation, maintenance, installation, or adjustment; (f) installation, maintenance, and service of Product, or (g) Product used or purchased outside the NEW ZEALAND

This Limited Warranty covers batteries only if battery capacity falls below 80% of rated capacity or the battery leaks, and this Limited Warranty does not cover any battery if (i) the battery has been charged by a battery charger not specified or approved by KIWI MOBILES for charging the battery, (ii) any of the seals on the battery are broken or show evidence of tampering, or (iii) the battery has been used in equipment other than the KIWI MOBILES phone for which it is specified.

What are KIWI MOBILES Obligations? During the applicable warranty period, KIWI MOBILES will repair or replace, at KIWI MOBILE’s sole options, without charge to Purchase, any defective component part of Product. To obtain service under this Limited Warranty, Purchaser must return Product to an authorized phone service facility in an adequate container for shipping, accompanied by Purchaser’s sales receipt or comparable substitute proof of sale showing the date of purchase, the serial number of Product and the sellers’ name and address. To obtain assistance on where to deliver the Product, call KIWI MOBILES mentioned stores Care contact numbers. Upon receipt, KIWI MOBILES will promptly repair or replace the defective Product. KIWI MOBILES may, at KIWI MOBILE’s sole options, use rebuilt, reconditioned, or new parts or components when repairing any Product or replace Product with a rebuilt, reconditioned or new Product. Repaired/replaced leather cases, pouches and holsters will be warranted for a period of ninety (90) days. All other repaired/replaced Product will be warranted for a period equal to the remainder of the original Limited Warranty on the original Product or for 90 days, whichever is longer.

All replaced parts, components, boards and equipment shall become the property of KIWI MOBILES. If KIWI MOBILES determines that this Limited Warranty does not cover any Product, Purchaser must pay all parts, shipping, and labor charges for the repair or return of such Product.

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